Creating an Entrepreneurial Small Business
Subtopic:
Franchising

WAYS OF EXPANDING A BUSINESS
Franchising: This involves giving another individual or entity permission to run a business using your established brand and operational system.
Joint Ventures: Creating a new, separate business by partnering with another existing company.
Distributorship: Forming a partnership with another company to broaden the reach of your products or services to a larger customer base.
Organic Growth: Expanding your business from within by methods such as boosting sales, diversifying your offerings, or entering new markets directly.
FRANCHISING
Franchising is a method where one party grants rights to another to operate under their brand and system. A franchise itself is essentially a formal agreement or license between two independent parties, outlining:
Franchisee Rights:
Permission to market a product or service using the franchisor’s recognized brand name or trademark.
Authorization to employ the franchisor’s established methods of operation in their business.
Franchisee Obligations:
Requirement to pay agreed-upon fees to the franchisor in exchange for these rights.
Franchisor Obligations:
Responsibility to provide the agreed rights and support to the franchisee.
FRANCHISOR vs. FRANCHISEE
Feature | FRANCHISOR | FRANCHISEE |
Key Aspect | Brand Owner | Business Operator |
Role | Provides Brand & Support | Implements Business & Pays Fees |
Responsibilities | Owns brand, offers support (potentially financing, marketing, training), receives franchise fees | Utilizes brand, expands franchisor’s reach, pays agreed fees |
TYPES OF FRANCHISES
There are primarily two categories of franchises:
Product Distribution: These franchises are centered around simply selling the franchisor’s goods. They function more like supplier-dealer relationships. In this type, the franchisee is licensed to use the franchisor’s brand and logo but typically doesn’t receive a comprehensive business system to manage all aspects of their operation.
Business Format: These franchises are more comprehensive. The franchisee not only sells the franchisor’s product or service and uses their brand, but also adopts the franchisor’s complete business methodology. This includes using their marketing strategies, operational manuals, and overall system for running the business. Business format franchises are the more prevalent type.
TYPES OF FRANCHISE ARRANGEMENTS/AGREEMENTS
These agreements establish the framework for the relationship between the franchisor (business concept owner) and the franchisee (rights purchaser).
Two Main Franchise Types:
Single-Unit (Direct-Unit) Franchise:
Definition: An agreement granting a franchisee the right to launch and manage one franchise location.
Characteristics: Simplest and most common franchise type.
Multi-Unit Franchise:
Definition: An agreement granting a franchisee rights to open and operate multiple franchise locations.
Forms of Multi-Unit Franchises:
Area Development Franchise:
Description: Franchisee gains rights to establish several units within a defined area over a set timeframe.
Example: Agreement to open, for instance, five locations within five years in a specific region.
Master Franchise (Sub-franchising):
Description: Franchisee obtains rights to develop and sell franchises to others within a territory.
Responsibilities: Master franchisee takes on franchisor-like roles (training, support) and earns a share of fees/royalties from sub-franchisees they recruit.
Expanded Role: Master franchisee not only develops their own units but also sells franchises (sub-franchises) to other operators within their territory. They essentially mirror many franchisor functions, including support and revenue collection.
Important Note: Issues with other franchisees or franchisor problems can negatively impact the entire brand’s reputation. Franchise agreements are typically time-limited, and franchisees often have limited control over termination terms.

LEGAL ISSUES OF FRANCHISING
A healthy franchisor-franchisee relationship is crucial for mutual success.
Given the long-term nature of franchise partnerships, a solid foundation built on clear understanding is essential. Franchising is regulated by laws requiring franchisors to provide detailed information to potential franchisees about the franchise relationship.
Key Legal Documents:
Franchise Disclosure Document (FDD) / Uniform Franchise Offering Circular (UFOC):
Purpose: Mandatory document from the Federal Trade Commission (FTC) that franchisors must give to prospective franchisees.
Function: Provides critical details about the franchise opportunity, enabling informed investment decisions.
Key Disclosures:
Business Description: Franchise business overview, history, founders, and incorporation details.
Franchise Fees and Royalties: Initial franchise fee, ongoing royalties, and any advertising fees.
Officers and Executives: Summary of key personnel involved in the franchise.
Litigation History: Information on significant legal actions (civil, criminal, bankruptcy) involving officers, executives, or the franchise company.
Franchise Agreement Terms: Details of the franchise agreement, including term length, renewal options, and termination conditions.
Initial Costs & Financial Projections: Estimated startup expenses (equipment, inventory, operating capital, insurance).
Termination and Territory: Conditions under which a franchisor can terminate the agreement early.
Franchisor’s Responsibilities: Franchisor’s obligations to franchisees (training, site selection, advertising support, ongoing assistance).
Franchise Agreement:
Nature: Legally binding contract between franchisor and franchisee.
Content: Defines rights and responsibilities of both parties.
Key Areas Covered: Trademark use, territory rights, adherence to standards, ongoing fees, franchisor support.
Importance: Ensures consistent treatment of all franchisees within the system. A well-written agreement is vital for clearly setting expectations and responsibilities.
ALTERNATIVES TO FRANCHISING
Besides franchising, businesses use other methods to expand their market and distribution. Two common alternatives are:
Distributorships
Licensing
DISTRIBUTORSHIPS
Distributor Characteristics:
Contractual Relationship: Operates under an agreement with the supplier.
Bulk Purchase & Resale: Buys in large quantities from the supplier and sells in smaller amounts.
Local Market Expertise: Possesses knowledge of local markets and customer preferences.
Multi-Supplier Potential: May work with various suppliers, not exclusively one.
Limited Support: May receive less contractual support and training compared to franchisees.
Note: Distributorships and franchises can sometimes be similar. A franchisee with significant operational freedom might resemble a distributor. Conversely, a distributor under considerable supplier control may start to resemble a franchise.
LICENSING
Licensing Basics: Allows a licensee to pay for the right to use a specific trademark or intellectual property.
Key Difference from Franchising: Licensors are primarily interested in royalty collection and brand usage oversight, not in controlling the licensee’s business operations to the same degree as franchisors in franchising. Operational control is less central in licensing compared to franchising.
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